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Privacy Policy

Your Privacy is Important to Us

1. How is information collected?

WWM Travel collects personal information about customers. Collection will occur at the time you register with WWM Travel, through our website.

2. What information does WWM Travel collect and why?

When you register with WWM Travel, we need to collect personal information about you, including your name, address and email address. The main reason we need this information is so we can create a profile for you. Unless you tell us otherwise, this personal information about you will be used for marketing and research purposes. You can let us know about this at any time - all you need to do is contact WWM Travel if you no longer wish to receive marketing material.

3. Will information be given to anyone else?

WWM Travel does not sell or pass on personal information for external companies to utilise. WWM Travel may engage the services of an external company to distribute our online email newsletter however, we do ensure that they are committed to our privacy policy and ownership of names/addresses remains purely that of WWM Travel. We may disclose your information to third party contractors and service providers who help us operate our business or to provide a service to you (for example, our contractors include a company which helps us to operate our computer systems and to send out our mail/email). If WWM Travel provides your information to or engages contractors and service providers to handle personal information, we require these organisations to agree to comply with our Privacy Policy and with strict conditions governing how information is to be handled. Otherwise, WWM Travel will only disclose information if this is required by law or permitted under the Privacy Act.

4. Security of information

WWM Travel protects the information it collects in a secure database. WWM Travel’s employees are required, as a condition of their employment, to treat personal information held by WWM Travel as confidential, and to maintain the confidentiality of that personal information.

5. Non-customer information

Sometimes, WWM Travel needs to collect personal information about individuals who are not customers. This will usually arise where we collect the name and business contact details of a person who is the contact in a government agency or company with whom we deal. WWM Travel’s policy is to only use personal information collected from non-customers for the main business purpose for which it was collected.

6. Access and correction

Under the Privacy Act, you have a right to seek access to information which WWM Travel holds about you. You also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. If you wish to access the information that we hold about you, please set out your request in writing, including your phone number, and forward to us. If you wish to change personal information that is inaccurate or out-of-date, please contact us. WWM Travel‘s policy is to consider any requests for access or correction within 21 days.

7. Online privacy issues

To the extent that this Privacy Policy applies to online privacy issues, it is to be read as forming part of the terms of use for our website. When you deal with WWM Travel, whether online or otherwise, WWM Travel takes its privacy obligations seriously. This clause 7 is intended to provide more information about privacy for the users of our website. We will use information collected online to provide you with products and services (e.g. to form a database for our online newsletter), to contact you, if you agree, for WWM Travel marketing purposes. If you have opted in to receive newsletters or special offers from WWM Travel you may, in some circumstances, also receive newsletters or special offers from a third party. You can change your preference to receive WWM Travel Special Offers or newsletters at any time. Other matters specific to WWM Travel handling of personal information online are set out below.

A. Online collection of personal and non-personal information

As outlined at point 1 of this Privacy Policy, we collect information through our website. For example, WWM Travel will collect personal information online from customers when they register with WWM Travel. Our website also collects other information - some of this is personal information, and some is not. For each visitor to our website, our server automatically recognises and stores the visitor's domain name, but not their email address. In addition, our website uses cookies. Most web browsers are set by default to accept cookies. However, if you do not wish to receive any cookies you may set your browser to either prompt or refuse cookies. We also use cookies for tracking the statistics of our website. This allows us to better understand our users and improve the layout and functionality of our website. This tracking is conducted in such a way to ensure the anonymity of visitors - in this context the cookie may identify your computer - but it should not identify you.

B. Links to other websites

Sometimes our website contains links to third party websites, for your convenience and information. When you access a non-WWM Travel website, please understand that WWM Travel is not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.

8. Additional privacy information

WWM Travel may change its Privacy Policy at any time. WWM Travel will make available this policy to anyone who requests it, whether at our offices or by use of our website. If you feel that WWM Travel is not complying with this Privacy Policy, or if you have other privacy concerns, please email us or write to us.


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